Privacy Policy

Last Updated: May 19, 2025

At Techcona.com, we value your privacy and are committed to protecting your personal data. This privacy policy explains what data we collect, how we use it, and your rights regarding your data. This policy applies to all visitors and users of our website, www.techcona.com.

1. What Data Do We Collect?

We collect the following types of data:

• Personal Data: such as your name, email address, phone number, or other information you voluntarily provide through contact forms, newsletter sign-ups, or website registration.
• Usage Data: such as IP addresses, browser type, device information, visited pages, and interactions with our website.
• Cookies and Tracking Technologies: we use cookies to store your preferences, improve website functionality, and collect analytical data.

2. How Do We Use Your Data?

We use your data for the following purposes:

• Service Provision: to provide access to our services, such as processing requests or sending newsletters.
• Website Analysis: to analyze and improve the usage of our website.
• Communication: to respond to your inquiries, comments, or requests.
• Marketing: to send you personalized offers or promotions, if you have given consent.
• Legal Obligations: to comply with applicable laws and regulations, such as GDPR.

3. Legal Basis for Data Processing

We process your data based on the following legal grounds:

• Consent: when you explicitly give permission, such as for marketing purposes.
• Contract Performance: when data processing is necessary to deliver a service you requested.
• Legitimate Interest: for purposes like website optimization or fraud prevention, provided your rights and freedoms do not outweigh these interests.
• Legal Obligation: when we are required to process data to comply with the law.

4. How Do We Share Your Data?

We only share your data in the following cases:

• With Third Parties Assisting Us: such as hosting providers, analytics tools (e.g., Google Analytics), or email marketing services. These third parties are contractually obligated to protect your data.
• Legal Obligations: when we are required to share your data with authorities.
• With Your Consent: when you explicitly consent to sharing your data.

We never sell or rent your personal data to third parties for commercial purposes.

5. How Long Do We Retain Your Data?

We retain your data only for as long as necessary for the purposes for which it was collected. Personal data is deleted once it is no longer needed, unless we are legally required to retain it longer.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• Right to Access: you can request a copy of the data we hold about you.
• Right to Rectification: you can ask us to correct inaccurate data.
• Right to Erasure: you can request deletion of your data, except when we are legally required to retain it.
• Right to Restriction: you can restrict the processing of your data in certain cases.
• Right to Data Portability: you can request your data in a structured, machine-readable format.
• Right to Object: you can object to certain types of data processing, such as direct marketing.

To exercise these rights, please contact us at privacy@techcona.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, such as encryption, access controls, and regular security audits. While we strive to secure your data, we cannot guarantee absolute protection against security breaches.

8. Cookie Policy

We use cookies and similar technologies to enhance website functionality and personalize your experience. You can manage your cookie preferences through the cookie settings on our website. For more information, see our separate Cookie Policy.

9. International Data Transfers

If your data is transferred to countries outside the United Arab Emirates (UAE) or the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses or other mechanisms compliant with applicable data protection laws.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect legal or operational changes. The most recent version is always available on our website. For significant changes, we will notify you via email or a notice on the website.

11. Contact

If you have questions about this privacy policy or how we handle your data, please contact us at:

Techcona.com
Email: privacy@techcona.com
Address: Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates

If you are not satisfied with our response, you have the right to lodge a complaint with a relevant data protection authority, such as the UAE Data Protection Office or another supervisory authority in your country.